Effective Date  July 1, 2025

1. Introduction
Joodblady (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website joodblady.com, place an order, or interact with our services (“Services”).

By using our Services, you consent to the practices described in this policy. If you do not agree, please refrain from using our website or services.

2. Information We Collect
We collect the following types of information:

• Information You Provide Directly:
  Name, email address, phone number, shipping and billing addresses, order details, account credentials, and customer service communications.
• Information Collected Automatically:
  IP address, device type, browser, pages visited, session duration, and shopping cart activity—collected via cookies and similar tracking technologies.
• Information from Third Parties:
  Payment details (via Shopify and payment gateways), delivery information (from logistics partners), and analytics data (e.g., Google Analytics).

3. How We Use Your Information
We use your personal information to:

• Process and fulfill orders
• Deliver products and manage returns
• Provide customer support
• Improve our website and user experience
• Send promotional offers (only with your consent—you may unsubscribe anytime)
• Prevent fraud and ensure security
• Comply with legal obligations

4. Cookies and Tracking Technologies
We use cookies to remember your preferences, analyze traffic, and personalize your experience. Most cookies are essential for site functionality (e.g., shopping cart, checkout).

You can manage or disable cookies through your browser settings. However, this may affect site performance. 

5. Sharing of Personal Information
We do not sell your personal data. We may share it only with trusted third parties for legitimate business purposes, including:

• Service providers:  payment processors (e.g., PayBy, Tabby), and shipping companies (e.g., SMSA, Aramex)
• Marketing partners (with your consent)
• Legal or regulatory authorities, when required by law
• In the event of a business transfer (e.g., merger or acquisition)

6. Your Rights Under UAE PDPL
As a resident of the UAE, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent (where consent is the legal basis)
• Object to processing for direct marketing
• Lodge a complaint with the UAE Data Office

To exercise these rights, contact us at: joodblady@gmail.com. We may verify your identity before processing your request.

7. Data Retention & Security
We retain your data only as long as necessary to fulfill orders, comply with laws (e.g., VAT/tax records for 5 years), or resolve disputes.

We implement industry-standard security measures to protect your information. However, no internet transmission is 100% secure.

8. Children’s Privacy
Our services are not intended for children under 16 years old. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.

9. Third-Party Links
Our website may contain links to external sites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

10. International Data Transfers
Your data may be transferred to and processed in countries outside the UAE (including the United States, where Shopify is headquartered). We ensure such transfers comply with UAE data protection standards through contractual safeguards.

11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted here with an updated “Effective Date.” Continued use of our site constitutes acceptance.

12. Contact Us
For questions, requests, or concerns regarding your data, please reach us at:
Email: joodblady@gmail.com
Phone: 058 106 6747
Address: Al Ain, Abu Dhabi, United Arab Emirates